Echosnap AI Privacy Policy

Effective Date: October 25, 2025

1. Information We Collect

  • Account Information: Name, email, and details you provide when creating an account or contacting support.
  • Voice Notes & Transcriptions: Audio recordings, transcribed text, and AI-generated summaries created within the app.
  • Device & Usage Data: Device type, operating system, app usage, and diagnostics for improving performance.

2. How We Use Your Information

  • • Provide, maintain, and improve Echosnap AI's core features.
  • • Process your recordings with AI to create transcripts and summaries.
  • • Communicate updates, technical notices, and support messages.
  • • Analyze anonymized usage trends to enhance reliability.

3. Data Security

  • • All data is encrypted in transit and at rest.
  • • Notes and account data are stored securely in trusted cloud servers.
  • • Access is limited to authorized personnel who need it to operate the service.

4. AI Processing

  • • Some AI features are powered by trusted partners such as OpenAI.
  • • Data is processed securely and temporarily for generating responses or summaries.
  • • Your recordings and transcriptions are not used for AI training or model improvement without your explicit consent.

5. Payments and Subscriptions

  • • Subscription purchases and payments are handled securely through Apple's In-App Purchase system.
  • • We do not collect or store your payment information.
  • • You can manage or cancel subscriptions at any time via your Apple ID → Subscriptions settings.

6. Information Sharing

  • • We do not sell or share your personal information or notes with third parties.
  • • Data may be disclosed only when required by law or to prevent fraud, abuse, or harm.

7. Your Rights

  • • You may access, correct, export, or delete your data at any time.
  • • To request data deletion or account closure, contact support@useechosnap.com.
  • • You may opt out of analytics collection where applicable.

8. Data Retention

  • • Data is retained as long as your account remains active.
  • • Deleted accounts and notes are permanently removed from our servers within a reasonable time.

9. Children's Privacy

  • • Echosnap AI is not directed toward children under 13, and we do not knowingly collect personal data from them.
  • • If such data is discovered, it will be deleted promptly.

10. Changes to This Policy

  • • We may update this policy periodically.
  • • Material updates will be announced via email or in-app notice.
  • • Continued use of the app after updates means you accept the revised policy.

11. Contact Us

Echosnap AI

Email: support@useechosnap.com